Terms and Conditions
- Privacy & Security
- Ordering
- Viewing Orders
- Updating Account Information
- Reserved Rights
- Notice of Liability
- Privacy & Security
- Your personal data including transaction details are not shared with any external agencies. All your data is kept private and secure.
Your credit card information is safe with us. We only store an encrypted form of your credit card number as per Credit Card issuer regulations. Your card information is purged from our databases periodically to ensure additional safety.
All our customer service and operations agents are pre-screened at the time of hiring for background and fraud check.
Personal hygiene items like lingerie, under garments etc. are shipped in discrete plain packaging to ensure your privacy. - We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
- Ordering
- Orders can be placed on our web site www.ratetag.in or www.ratetag.com. Our site is completely secure - shop online with confidence.
We also accept telephonic orders - please get in touch with customer service
We do not have agents or any other mode of ordering.
- Viewing Orders
- You can securily log into your personal section on our web site. After login, you are show a list of all your orders and their status.
- Updating Account Information
- You can securily log into your personal section on our web site. After login, you are shown various options to update and modify your personal information. For any assistance you may also get in touch with our customer care.
- Reserved Rights
- RateTag reserves the right to:
- Reject or cancel any order without rendering any reason or explanation to customer
- Levy any penalty for goods not returned in proper condition as stated in the returns and replacement policy on this web site
- Call customer and seek information to establish genuinty of a transaction
- Share customer information with registered partners and associates of RateTag for promotional activities
- Change any part or piece of information on the web site without any notice to customers or visitors
- Notice of Liability
- Product information provided on this web site is accurate to the best knowledge of the company (RateTag). RateTag does not guarantee accuracy of product information and is not liable for any loss or damage due to incorrect information. Customers are advised to verify product information from the respective manufacturer before purchasing a product on this web site.
- RateTag is not responsible for any loss or damage caused due to any malfunction or defect in a product or device. Customer is advised to go through safety features of the product before purchasing.
- RateTag is not liable to pay any damages or penalty for any reason not attributable to it. In case RateTag is found liable for any damage by appropriate court of law, it is only liable to either replace a product/service sold through this web site or pay an equivalent amount as per then prevailing market price of the product.
- RateTag is not responsible for quality, usability, effectiveness or warranty of any product.
- All disputes are subject to Delhi Jurisdiction only.
- All services on this web site are offerred on as-is basis. No warranty or promise unless stated otherwise, is made for availability or effectiveness of the services offered by RateTag through this web site.
- All trademarks and information are properties of their respective owners. The name RateTag, logo of RateTag and this web site is copyright and property of RateTag E-Commerce Private Limited, India.
